Privacy Policy

The Intentional Space ("we," "us," "our") is operated by [Chantelle Okolo / your registered business name], based in [England/Wales - your location]. This policy explains what personal data we collect, why, and what rights you have over it.

What we collect

• Contact details: name and email address, when you book a call, apply for a programme, or join our waitlist or newsletter.
• Application and booking answers: what you tell us about your goals, current situation, and what you're hoping to change, submitted through our booking and application forms.
• Payment information: processed entirely by Stripe. We do not store your card details ourselves; Stripe handles this in line with its own security standards (PCI DSS compliant).
• Booking details: names, emails and preferred times submitted through Calendly.
• Basic website usage data: standard analytics (pages visited, general location by country/region), used to understand how the site is used, not to identify you individually.

Why we collect it

• To deliver the coaching offer, session, or product you've booked or purchased.
• To communicate with you about your booking, application, or purchase (confirmations, reminders, follow-ups).
• To assess applications for the One-to-One Coaching and Cohort programmes.
• To send you content or updates you've opted into (newsletter, waitlist).
• To meet our legal and accounting obligations (invoicing, tax records).

We do not sell your personal data. We do not use your application or session content for marketing without asking you first (for example, if we'd like to use something you said as a testimonial, we'll ask you directly and get your clear agreement before publishing anything).

Who we share it with

• Stripe (payment processing)
• Calendly (booking and scheduling)
• [Your email provider, e.g. Gmail/Google Workspace] (communication)
• [Your website host, e.g. Lovable/Supabase] (site hosting and data storage)

We share only what's needed for these services to function, and each of these providers has its own privacy policy governing how they handle data on their platforms.

How long we keep it

We keep client and application data for as long as needed to deliver the service, plus a reasonable period afterward for accounting, legal, and follow-up purposes (typically up to [6 years, standard UK financial record-keeping], unless you ask us to delete it sooner and we have no legal obligation to retain it).

Your rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (subject to legal record-keeping requirements)
• Object to how we're using your data
• Withdraw consent for marketing communications at any time
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we've mishandled your data

To exercise any of these, contact us at [your email address].

Cookies

Our site may use basic cookies for functionality and analytics. You can control cookies through your browser settings.

Changes to this policy

We may update this policy as the business grows. The "last updated" date at the top will reflect the most recent version.

Contact

[Your business email address]